For all the years I’ve been a computer user, there is something that has always plagued me: printers and their drivers. And the biggest culprit of them all are HP.
From what I remember, I don’t think I’ve been exposed to a HP printer during the last 10 years that didn’t have a problem of some kind. Most of the time, the printers are good products that deliver quality prints, no doubt about that, but what brings the impression and experience way down is faulty and buggy printer drivers that would make Dalai Lama go insane.
Take the HP Setup Assistant, for example. I would like to go by his house, knock down the door and crap on his kitchen table. When he wants me to leave, I will simply state that I have no idea what a door is, and, even less, how to walk. If he questions that statement, I will just “crash” down into a pile of useless matter…
I sincerely wonder how much time has been wasted for so many people through software which has sucked harder than most software ever released (with the possible exception of Netscape 4 and RealPlayer…).
HP, seriously: you have to either get proper software developers on board or at least educate the existing ones. You also need to test your software more before it’s released. You can produce good print-outs; just make the software that goes with it to live up to that standard.